HYBRID EVENT - 15TH-16TH NOVEMBER, GRACE HOTEL SYDNEY
Online Forum
6th Annual ERM Series 2022Conduct Risk , Compliance & Culture in Financial Services 2022
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About the event!
Due to the changing regulatory landscape and higher scrutiny from APRA, ASIC, RoyalCommission and now the impact of COVID 19,now is more important than ever for organisations to firm up their compliance culture and conduct risk frameworks. No longer is this just a compliance “tick the box” exercise, itis now crucial for organisations to look into their culture, the environment they work in, and transform their conduct and culture initiatives. This conference brings together senior financial risk executives, who will collaborate and share their experiences and outcomes on how they manage conduct and culture within their organisation, and how the regulatory changes are shaping the financial landscape. Also, how the pandemic influence culture and conduct moving forward?
Who Should Attend:
  • Conduct Risk specialists
  • Compliance Managers
  • CRO/ Chief Risk Officers
  • Legal
  • Risk Management
  • Head of Risk
  • Head of Culture
  • Regulatory Reporting Officers
From the followingindustries:
  • Retail banks
  • Super funds
  • Insurance
  • Banking
  • International banking
  • Mutual banks
  • Wealth funds
  • Credit Unions

SPONSORSHIP OPPORTUNITIES
Conduct Risk, Compliance & Culture in Financial Services 2022 Forum offers sponsors an excellent opportunity to demonstrate thought-leadership and leverage networking opportunities to build brand-value among senior professionals. If you would like to know more about sponsorship, exhibition and business development opportunities please just get in touch with us -sponsorship@ibrc.com.au

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6th Annual ERM Series 2022 Speakers
Learn speakers of the 6th Annual ERM Series 2022 Conduct Risk, Compliance & Culture in Financial Services 2022 Forum
Dr HILARY LEWIS
Group Head of Conduct and Risk Culture, QBE Insurance
Sema Musson
General Manager, Governance, Culture, Customer Advocacy and Social Impact, Allianz Australia Insurance Ltd
Glenn Becker
Chief Risk Officer, Teachers Mutual Bank Limited
Dr Jolene Morse
Director, Financial Service Risk Management Consulting, Ernst and Young
Cris Parker
Director The Ethics Alliance & The Banking and Finance Oath - The Ethics Centre
Karl Turner
Chief Operating Officer, Executive Director Policy & Risk Management, Australian Finance Industry Association
STEPHEN HUPPERT
Independent Consultant & Advisor
Gwladys Tedga
Director- Risk Advisory, Ashurst
Harry Toukalas
Co-CEO, Galaxy Sciences
Mia Lander
Strategic Advisor, KPMG Australia
Vickie Paschke
Head of Business Bank Compliance, BOQ Group
Peter Deans
Director, Notwithoutrisk Consulting
NATASHA QUIRK
Managing Director, Hall Advisory
Akhilesh Mehta
Chief Risk Officer, G&C Mutual Bank Limited
Joe McDavitt
Practice Lead – Governance, Risk & Conduct, Insync
DR. ALBERTO R. MELGOZA
Senior Manager, Business Risk Advisory, Deloitte
SARAH MINAHAN
Associate Director, Human Rights & Social Impact Services, KPMG Australia
YUXI PAN
Group Risk Culture Senior Manager, QBE Insurance
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6th Annual ERM Series 2022 Schedule
Learn schedule, program and topics of the 6th Annual ERM Series 2022 Conduct Risk, Compliance & Culture in Financial Services 2022 Forum.

Delegate Registration & Coffee

STEPHEN HUPPERT
Independent Consultant & Advisor

• Conduct Risk under the spotlight: Are Australian Financial
Institutions face ever greater Covid-19 related regulatory
scrutiny?
• Have financial services been treating the cause of their risk & compliance problems or just the symptoms?
• What is the cost of getting culture, conduct and compliance wrong?
• How do you demonstrate that your organisation is adequately addressing conduct risk?
• How might you reform your organisational culture?

PETER DEANS
Director, Notwithoutrisk Consulting

KARL TURNER
Chief Operating Officer, Executive Director Policy & Risk Management, Australian Finance Industry
Association

MIA LANDER
Strategic Advisor, KPMG Australia

MODERATOR:

STEPHEN HUPPERT
Independent Consultant & Advisor

• APRA have spent a considerable amount of time, effort and focus on raising the awareness of the
importance of culture in risk management
• The draft of the new Prudential Standard on Operational Risk Management – CPS 230 – however
makes no overt mention of cultural elements, behavioural drivers or condut
• What does this mean from the point of view of those preparing to meet this new standard? Does culture and behaviour remain a focus or should efforts be re-focused towards the ‘hard’ elements of operational risk – controls, business continuity plans and service provider management?

JOE MCDAVITT
Practice Lead – Governance, Risk & Conduct, Insync

• Has risk changed through the pandemic or just the perception of risk?
• What have we learnt?
• What are the key risks looking forward and how is this different to the past?
• What can we do differently to improve the way we manage risk moving forward?
• Bringing it all together to build a sustainable ERM program

DR. JOLENE MORSE
Director, Financial Services Consulting, Ernst & Young

10:50 MORNING COFFEE & NETWORKING

• What proactive steps does the firm take to identify conduct risks in its business?
• How does the firm encourage people in front, middle, back office, control and support functions to feel responsible for managing conduct?
• What support does the firm put in place to help its people improve the conduct of their business or function?
• How does the firm’s board and executive committee get oversight of conduct in the organisation? And how do people bring it in to their discussions?

GWLADYS NGO TEDGA
Partner, Ashurst Australia

Panel Members:

GWLADYS NGO TEDGA
Partner, Ashurst Australia

Other panel members TBA

12:30 Lunch Break

This pragmatic presentation will highlight how Sema’s team aligned the Allianz enterprise around a common cause through a five year strategy focused on:
• Executive leadership culture change
• Policy and governance
• Operating model
• Community partnerships
• Thought leadership

Sema will also have a frank and open conversation about some of the key challenges and lessons learnt along the way. She will share case studies that demonstrate the complexity and nuance of financial services obligations in the post-Royal Commission world.

SEMA MUSSON
General Manager, Governance, Culture, Customer Advocacy and Social Impact, Allianz Australia Insurance Ltd

PANEL MEMBERS:

GLENN BECKER
Chief Risk Officer, Teachers Mutual Bank Limited

MIA LANDER
Strategic Advisor, KPMG Australia

PETER DEANS
Director, Notwithoutrisk Consulting

MODERATOR:

STEPHEN HUPPERT
Independent Consultant & Advisor

15:00 AFTERNOON TEA & NETWORKING

• Automatically measure culture on an ongoing basis with AI
• Change individual behaviour and conduct with AI
• Reduce the cost and complexity of managing culture with AI

HARRY TOUKALAS
Co-CEO, Galaxy Sciences

• What has the pandemic taught us about resilience
• How will COVID-19 influence culture and conduct
moving forward?
• Do you have compliance blackspots emerging?

PANEL MEMBERS:

AKHILESH MEHTA
Chief Risk Officer, G&c Mutual
Bank Limited

DR. JOLENE MORSE
Director, Financial Services Consulting, Ernst & Young

DR. ALBERTO R. MELGOZA
Senior Manager, Business Risk Advisory, Deloitte

MODERATOR:

STEPHEN HUPPERT
Independent Consultant & Advisor

Closing remarks from the chair

I Hour Networking Drinks

Delegate Registration & Coffee

Opening remarks from Chair

STEPHEN HUPPERT
Independent Consultant & Advisor

• Update on global regulatory developments across the financial services sector
• Comparison of risk culture requirements by jurisdiction
and regulatory approaches to risk culture assessments
• Global case studies on conduct risk issues and associated
regulatory interventions

NATASHA QUIRK
Managing Director, Hall Advisory

VICKIE PASCHKE
Head of Business Bank Compliance, BOQ Group

• Why it’s essential to focus on behaviours to build a positive Risk Culture
• How to identify weaknesses in your Risk Culture and influence change

SARAH MINAHAN
Associate Director, Human Rights &
Social Impact Services, KPMG Australia

10:50 MORNING COFFEE & NETWORKING

Dr HILARY LEWIS
Group Head of Conduct and Risk Culture, QBE Insurance

• Recognising the importance of ethics and culture
• Escalating beyond the executive team to drive an ethical culture
• What is ethical decision making
• Driving ethical leadership across the organisation
• What does ethical culture look like and how does it reduce misconduct?

CRIS PARKER
Director The Ethics Alliance & The Banking and Finance Oath - The Ethics Centre

12:40 LUNCH

• Sharing successes, approaches and challenges to organisational culture
• Examining culture and how it plays with risk and compliance
• Driving and Influencing Ethics and Culture Across the Business
• Tips and tools for measuring culture
• How are organisations driving ethical behaviour & embedding culture throughout the organisation?
• What is conduct risk? Where do you draw the line?

PANEL MEMBERS:

VICKIE PASCHKE
Head of Business Bank Compliance, BOQ Group

TONY WOODS
Managing Director, Bayburt & Woods

YUXI PAN
Group Risk Culture Senior Manager, QBE Insurance

Closing Remarks form the chair

Lunch and network

Registation Packages
Prices and offers for the '6th Annual ERM Series 2022 Conduct Risk, Compliance & Culture in Financial Services 2022 Forum'
IN-PERSON ATTENDANCE REGISTRATION COST - SUPER EARLY BIRD REGISTRATION:
Register before 30th July
$2195 + GST

Save $500

IN-PERSON ATTENDANCE REGISTRATION COST - EARLY BIRD REGISTRATION:
Register before 30th September
$2495 + GST

Save $200

IN-PERSON ATTENDANCE REGISTRATION COST - NORMAL RATE:
Register after 30th September
$2695 + GST
IN-PERSON ATTENDANCE REGISTRATION COST: GROUP TEAM REGISTRATION

REGISTER & PAY FOR 3 DELEGATES & GET UNLIMITED REGISTRATIONS* (*CAN ATTEND IN-PERSON OR VIRTUALLY)

VIRTUAL ATTENDANCE REGISTRATION COST - SUPER EARLY BIRD REGISTRATION:
Register before 30th July
$1795 + GST
VIRTUAL ATTENDANCE REGISTRATION COST - NORMAL RATE:
Register after 30th July
$1895 + GST
VIRTUAL ATTENDANCE REGISTRATION COST - NORMAL RATE:

REGISTER & PAY FOR 3 DELEGATES & GET UNLIMITED REGISTRATIONS* (*CAN ONLY ATTEND VIRTUALLY)

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